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Author Topic: Changed computers licence key invalid  (Read 4788 times)
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« on: October 09, 2009, 09:32:55 PM »

I am having trouble moving my registered version of smoothboard 1.6 to my new laptop. The registration key that I used will not work on the new machine. I uninstalled smoothboard on my old machine but the uninstalation process does not release the registration key. I e-mailed [email protected] but haven't heard anything yet. Anyone had a similar experience?
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John Sowash
Southfield Christian School
http://electriceducator.blogspot.com/
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« Reply #1 on: October 10, 2009, 12:03:22 AM »

John,
SmoothBoard is currently licenced for a particular computer. You will have to contact the SmoothBoard team ([email protected] ) to have them unlock it for your new computer.

Dave
3P Interact Ltd
www.3pinteract.co.nz
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« Reply #2 on: October 10, 2009, 06:19:25 AM »

I am having trouble moving my registered version of smoothboard 1.6 to my new laptop. The registration key that I used will not work on the new machine. I uninstalled smoothboard on my old machine but the uninstalation process does not release the registration key. I e-mailed [email protected] but haven't heard anything yet. Anyone had a similar experience?

Hi John,

We have just replied through e-mail. We apologize that we are unable to reply e-mails earlier as we are located in Singapore (+8 GMT). Usually we will reply all our emails as soon as we read them.

Thank you for purchasing the Smoothboard license.

Regards,
Boon Jin
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Smoothboard
Wii Whiteboard/Wiimote Whiteboard with annotation features and collaborate with multiple iPads and Android Tablets!

Smoothboard for Mac
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BoonJin[/url
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« Reply #3 on: October 10, 2009, 03:25:22 PM »

Update: Received an e-mail from Smoothboard explaining that the license key must be reset. The registration system is a bit quirky but Boon Jin makes up for it by quick responses to challenges. Smoothboard is still the best product around!
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John Sowash
Southfield Christian School
http://electriceducator.blogspot.com/
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« Reply #4 on: October 11, 2009, 05:42:05 AM »

Update: Received an e-mail from Smoothboard explaining that the license key must be reset. The registration system is a bit quirky but Boon Jin makes up for it by quick responses to challenges. Smoothboard is still the best product around!

Hi,

Thank you for the feedback. Smiley

Regards,
Boon Jin
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Smoothboard
Wii Whiteboard/Wiimote Whiteboard with annotation features and collaborate with multiple iPads and Android Tablets!

Smoothboard for Mac
Using a Mac? Now you can annotate on PowerPoint or Keynote slideshows!

BoonJin[/url
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« Reply #5 on: October 15, 2009, 01:36:23 PM »

I think that the price for this fantastic piece of software is so cheap that that I have just simply bought a second licence for my laptop and no I have not got a bucket full of money.
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