Hi,
Have you checked the Smoothboard's calibration viewer? The black rectangular area on the Smoothboard's main window.
Here you should see the IR dots that is detected by the Wiimote. If the Wiimote detects the IR emitted from the IR pen, the number of IR Dots will be detected and shown in calibration viewer.
If the IR pen is not activated, no IR dots should be detected.
Regarding the placement of the Wiimote, you will just need to place it at a distance of about 2 times the screen height and face directly at the center. It is common the calibration fails because the Wiimote is not facing at the center of the screen.
You may want to setup the Wiimote as above, and use the IR pen at the screen to determine whether the IR dot is detected using the Smoothboard's Calibration Viewer.
For your case, it does sound like an issue with the Wiimote which may occur for non-genuine Wiimotes (even if it looks identical to the original ones). The Wiimote may have extremely weak sensitivity and thus the IR is only detected whem the IR pen is close to the Wiimote.
In Smoothboard Settings->General->Wiimote, you may want to ensure that the Wiimote sensitivity is set to the maximum.
For quicker response, please do email us directly or through our contact form
http://www.smoothboard.net/contactRegards,
Boon Jin