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: Changed computers licence key invalid  ( 5930 )
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« : October 09, 2009, 12:32:55 PM »

I am having trouble moving my registered version of smoothboard 1.6 to my new laptop. The registration key that I used will not work on the new machine. I uninstalled smoothboard on my old machine but the uninstalation process does not release the registration key. I e-mailed [email protected] but haven't heard anything yet. Anyone had a similar experience?

John Sowash
Southfield Christian School
http://electriceducator.blogspot.com/
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« #1 : October 09, 2009, 03:03:22 PM »

John,
SmoothBoard is currently licenced for a particular computer. You will have to contact the SmoothBoard team ([email protected] ) to have them unlock it for your new computer.

Dave
3P Interact Ltd
www.3pinteract.co.nz
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« #2 : October 09, 2009, 09:19:25 PM »

I am having trouble moving my registered version of smoothboard 1.6 to my new laptop. The registration key that I used will not work on the new machine. I uninstalled smoothboard on my old machine but the uninstalation process does not release the registration key. I e-mailed [email protected] but haven't heard anything yet. Anyone had a similar experience?

Hi John,

We have just replied through e-mail. We apologize that we are unable to reply e-mails earlier as we are located in Singapore (+8 GMT). Usually we will reply all our emails as soon as we read them.

Thank you for purchasing the Smoothboard license.

Regards,
Boon Jin

Smoothboard
Wii Whiteboard/Wiimote Whiteboard with annotation features and collaborate with multiple iPads and Android Tablets!

Smoothboard for Mac
Using a Mac? Now you can annotate on PowerPoint or Keynote slideshows!

BoonJin[/url
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« #3 : October 10, 2009, 06:25:22 AM »

Update: Received an e-mail from Smoothboard explaining that the license key must be reset. The registration system is a bit quirky but Boon Jin makes up for it by quick responses to challenges. Smoothboard is still the best product around!

John Sowash
Southfield Christian School
http://electriceducator.blogspot.com/
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« #4 : October 10, 2009, 08:42:05 PM »

Update: Received an e-mail from Smoothboard explaining that the license key must be reset. The registration system is a bit quirky but Boon Jin makes up for it by quick responses to challenges. Smoothboard is still the best product around!

Hi,

Thank you for the feedback. :)

Regards,
Boon Jin

Smoothboard
Wii Whiteboard/Wiimote Whiteboard with annotation features and collaborate with multiple iPads and Android Tablets!

Smoothboard for Mac
Using a Mac? Now you can annotate on PowerPoint or Keynote slideshows!

BoonJin[/url
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« #5 : October 15, 2009, 04:36:23 AM »

I think that the price for this fantastic piece of software is so cheap that that I have just simply bought a second licence for my laptop and no I have not got a bucket full of money.
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