Fastolfe
Just worth trying, you never know. By the way what IR-Pen are you using (IR-Led & Battery) as it may even be an IR-pen problem.
I'll give adjusting the sensitivity settings a shot.
I use 2 pens and 1 wand, all of which sport a Vishay TSAL 6400 LED. One of the pens is powered by 2 AA alkaline batteries through an appropriate resistor, the other by a single AA alkaline battery, and the wand by a LR1 alkaline battery. All batteries were fresh. Both pens worked sort of okay when held at the proper angle, but the wand performed really badly, presumably because the LED was shining to the side.
I think I'm going to try making a new pen with a modified LED: I'll drill a half-spherical hole at the top of the LED and glue a small glass bead in it to replace the dome of the LED. Hopefully it'll help reflect IRs backwards. I'll do some experiments and report back on the intensity of the reflected light with this mod.
UPDATE:
I made a hemispherical cutting tool to drill a 4.75mm spherical hole in the tip of a 5mm LED. I drilled an ordinary RED led and glued a 3/16" bearing ball in the tip, and results looked very promising, as the ball reflected the LED light in all direction and made it look bright even from the back.
So I drilled an IR LED and the result is disappointing: the ball doesn't shine at all. The only reason why I can think of is because the superglue (cyanoacrylate) I used to glue the ball to the LED may be IR-opaque. I know it's not the steel of the ball though, as I've tried to shine an IR LED on it and it looked really bright in my digital camera's screen.
I'll investigate some more. Another possibility is to stick the bearing ball in front of the LED (without any modification to the LED) and assemble them together with some kind of IR-transparent tube.