Author Topic: BlueSoleil Authentication temporarily problematic  (Read 3627 times)

Offline MrClean

  • *
  • Posts: 5
  • Karma: +0/-0
    • View Profile
on: August 20, 2009, 11:55:49 AM
I just thought I would share this in case anyone else is trying to buy/authenticate a copy of BlueSoleil right now.  I purchased a license and found I was unable to connect via the internet to authenticate it.  I sent a help request to BlueSoleil and they just wrote me back.  This is where it gets interesting.

The recent earthquake has severed the seabed cable between Taiwan and the mainland, so it's not a software/antivirus/firewall issue... there [/i]literally[/i] is no connection to their authentication server right now.  They say they are working to correct this issue.

They also included the manual authentication tool in the email reply.  Unfortunately, that has not been able to connect for me either.  I guess mother nature wins this round.

So if you're trying to buy/authenticate BlueSoleil, be patient.  Unforeseen technical difficulties, and what-not.