Wiimote Project

Hardware Support => Bluetooth & Connectivity Help Center => Topic started by: etharooni on August 18, 2008, 06:56:04 PM

Title: SOLVED - Connection in Vista, not XP
Post by: etharooni on August 18, 2008, 06:56:04 PM
Hello!  I'm new here! 

For my birthday a couple days ago, I got a new laptop!  It came with Vista, but I was fairly closed-minded to using it, so I wanted to install XP.  In Vista, one of the first things I tried was the Johnny Lee Wii Whiteboard software, and it worked great!  After XP was installed, it didn't.  I used the exact same USB Bluetooth Adapter and Bluesoleil. 

In XP, Bluesoleil said that the Wii remote was connected, but both the Wiimote library and Johnny Lee's software gave an error: No Wiimotes found on HID list.

(http://uploader.polorix.net//files/129/WiimoteError2.PNG)

Thanks in advance!  Once I get this working, there are so many new things that I can do with the Wii remote!  It's the ultimate computer peripheral. 
Title: Re: Connection in Vista, not XP
Post by: UndCon on August 19, 2008, 12:56:58 AM
Try using Boonjin's version instead and see if it connects.


www.boonjin.com



//UndCon
Title: Re: Connection in Vista, not XP
Post by: etharooni on August 19, 2008, 01:12:03 AM
Try using Boonjin's version instead and see if it connects.


www.boonjin.com



//UndCon

Thanks, but that didn't work.  It gave the same error.  I'm pretty sure it's not the Wii software that's the problem.
Title: Re: Connection in Vista, not XP
Post by: etharooni on August 19, 2008, 03:20:25 AM
If this helps, here's a picture of device manager showing that the Wii device 'Cannot start'

(http://uploader.polorix.net//files/129/BlueToothError.PNG)
Title: Re: Connection in Vista, not XP
Post by: etharooni on August 20, 2008, 01:25:05 AM
Can anyone help me?  I really want to get this working!  Thanks.
Title: Re: Connection in Vista, not XP
Post by: benpaddlejones on August 20, 2008, 02:45:25 AM
etharooni
1. Run a full windows update (when at update site, select custom and run all available updates).

2. Make sure using latest version of Bluesoleil

3. Whilst connected to the internet, in device manager, right click all HID's select 'update driver' once updated, do the same for next until all HID's updated.

4. Delete device from Bluesoleil list of devices

5. Connect device, give time on first connection for "new hardware" install to complete before running any app's may take a few minutes. Once thsi is dones, should ahve no probls with quick connect.

Let me know how you go!

Benpaddlejones :)
Title: Re: Connection in Vista, not XP
Post by: etharooni on August 20, 2008, 04:35:48 AM
etharooni
1. Run a full windows update (when at update site, select custom and run all available updates).

2. Make sure using latest version of Bluesoleil

3. Whilst connected to the internet, in device manager, right click all HID's select 'update driver' once updated, do the same for next until all HID's updated.

4. Delete device from Bluesoleil list of devices

5. Connect device, give time on first connection for "new hardware" install to complete before running any app's may take a few minutes. Once thsi is dones, should ahve no probls with quick connect.

Let me know how you go!

Benpaddlejones :)

Thanks...
I did a Windows Update thingy, even installing a bluetooth related update.  And yes, I am using the most recent version of Bluesoleil. 

When you say to update the HID devices with the internet in Device manager, you mean with the Windows Update thing, right?  That's what it sounded like. Well, it couldn't find anything. 

It didn't work.  The HID device still has that little yellow exclamation point and the Wii software doesn't work.
Title: Re: Connection in Vista, not XP
Post by: boonjin on August 20, 2008, 06:40:01 AM
etharooni
1. Run a full windows update (when at update site, select custom and run all available updates).

2. Make sure using latest version of Bluesoleil

3. Whilst connected to the internet, in device manager, right click all HID's select 'update driver' once updated, do the same for next until all HID's updated.

4. Delete device from Bluesoleil list of devices

5. Connect device, give time on first connection for "new hardware" install to complete before running any app's may take a few minutes. Once thsi is dones, should ahve no probls with quick connect.

Let me know how you go!

Benpaddlejones :)

Thanks...
I did a Windows Update thingy, even installing a bluetooth related update.  And yes, I am using the most recent version of Bluesoleil. 

When you say to update the HID devices with the internet in Device manager, you mean with the Windows Update thing, right?  That's what it sounded like. Well, it couldn't find anything. 

It didn't work.  The HID device still has that little yellow exclamation point and the Wii software doesn't work.

Hi etharooni,

Did you try to uninstall Bluesoleil and reinstall it again?
It might help.

Once awhile, my Bluetooth hid devices will go haywire and I will face the same problem with you.
I will have to uninstall Bluesoleil and go through the installation again.
It works fine after that. :)

Hope this works for you.

Regards,
Boon Jin
Title: Re: Connection in Vista, not XP
Post by: etharooni on August 20, 2008, 02:46:22 PM

Hi etharooni,

Did you try to uninstall Bluesoleil and reinstall it again?
It might help.

Once awhile, my Bluetooth hid devices will go haywire and I will face the same problem with you.
I will have to uninstall Bluesoleil and go through the installation again.
It works fine after that. :)

Hope this works for you.

Regards,
Boon Jin

Thanks, I did a complete uninstall and reinstall.  Once everything was set up, the HID device has the same error icon as before, and the Wii software can't find any 'Wiimotes on HID list'; so thanks, but it didn't work.  Again. 

I really have no idea what this could be.  Are you using Bluesoleil with XP?  Maybe it's some sort of compatibility issue with my OS.  I dunno.  I haven't really done much with Bluetooth before.
Title: Re: Connection in Vista, not XP
Post by: etharooni on August 20, 2008, 02:54:10 PM
Maybe I'm doing something different inside of Bluesoleil.  How exactly do you get a Wii remote working once Bluesoleil is installed?  Do I have to assign it to a certain COMPORT or something?
Title: Re: Connection in Vista, not XP
Post by: etharooni on August 20, 2008, 06:42:04 PM
Sorry for the triple post, but I wasn't using the newest version of Bluesoleil.  I went to their website, but you need to pay to get an update.  The 'evaluation mode' of the new version didn't change anything, either.  I'm just going to install the registered old version.  So yeah...  This post wasn't really necessary.
Title: Re: Connection in Vista, not XP
Post by: benpaddlejones on August 20, 2008, 08:11:55 PM
etharooni

In device manager, you should have several HID devices (dif mouse keyboards, etc). Float your mouse over each HID device and right click. In teh menu select update driver.

Benpaddlejones :)
Title: Re: Connection in Vista, not XP
Post by: etharooni on August 20, 2008, 10:50:04 PM
Thanks for the response.  There was only one device in the HID device section of the manager.  All of the mouse/keyboard devices are in different categories of the device manager.  I tried updating (with the right-click, update driver option) those, but Windows Update couldn't find anything.  I don't have any updated driver file, so the only thing I could try was Windows Update.  I think I'm missing what you are trying to say.  The only thing I've tried with my Bluetooth adapter is the Wii remote, so yeah...

I just tried this on my desktop computer, and it worked perfectly.  It was really incredible.  It has nearly the same setup with the same adapter, XP, and Bluesoleil, so that rules out that problem...
Title: Re: Connection in Vista, not XP
Post by: benpaddlejones on August 21, 2008, 12:13:11 AM
etharooni
Try:
Remove BlueSoleil
Delete HID device (from Device Manager)
Run a Registry Cleaner (registry mechanic is best but $$$) ccleaner is free (click on the tools tab to find registry cleaner.
Reboot comp
Make sure you are connected to the internet (no company filters/firewalls)
Load Bluesoleil (make sure USB is inserted at correct time during installation process, check instructions)
Connect a bluetooth device like a phone/mouse/keyboard to make sure Bluetooth works
If it works
Connect Wiimote
Right click over HID and update driver (if connected to internet will search internet for more recent driver)

If this fails I have a plan B that should def work, but if u can Bluesoleil is better.

Benpaddlejones :)
Title: Re: Connection in Vista, not XP
Post by: etharooni on August 21, 2008, 03:00:46 AM
etharooni
Try:
Remove BlueSoleil
Delete HID device (from Device Manager)
Run a Registry Cleaner (registry mechanic is best but $$$) ccleaner is free (click on the tools tab to find registry cleaner.
Reboot comp
Make sure you are connected to the internet (no company filters/firewalls)
Load Bluesoleil (make sure USB is inserted at correct time during installation process, check instructions)
Connect a bluetooth device like a phone/mouse/keyboard to make sure Bluetooth works
If it works
Connect Wiimote
Right click over HID and update driver (if connected to internet will search internet for more recent driver)

If this fails I have a plan B that should def work, but if u can Bluesoleil is better.

Benpaddlejones :)

Thanks for all your quick responses.  I did everything I could from what you gave me, but I don't have anything other than the Wii remote that's bluetooth enabled.  It didn't work.  Meh. 

What's your plan B?
Title: Re: Connection in Vista, not XP
Post by: benpaddlejones on August 21, 2008, 03:09:12 AM
etharooni
Plan B:
http://www.wiimoteproject.com/wiimote-and-bluetooth-connectivity/finally-a-fix-for-bluesoleil-usb-bluetooth-stop-bluesoleil-crashing-your-comp!/ (http://www.wiimoteproject.com/wiimote-and-bluetooth-connectivity/finally-a-fix-for-bluesoleil-usb-bluetooth-stop-bluesoleil-crashing-your-comp!/)

Benpaddlejones :)
Title: Re: Connection in Vista, not XP
Post by: etharooni on August 22, 2008, 12:20:28 AM
Well.  I completely did that whole Widcomm thing, with the patches and everything.  It didn't recognize my adapter.  I think I'm just gonna give up for now. 

It hasn't been working too well.  Thanks for your posts, though.

OH! I almost forgot...
I took a screenshot of the HID devices in my laptop, which doesn't work with the Wii, and my desktop, which does.
(http://uploader.polorix.net//files/129/laptop.PNG)  -> Laptop.
(http://uploader.polorix.net//files/129/desktop.PNG)  -> Desktop.
Title: Re: Connection in Vista, not XP
Post by: benpaddlejones on August 22, 2008, 02:50:41 AM
etharooni
The Laptop is as it should be with several HID devices (they represent mouses, keyboards, webcams etc).

Can you expand the "Bluetooth Devices" & "Bluetooth USB" & "Mouse & other Devices" then post your screen dumps.

Benpaddlejones :)
Title: Re: Connection in Vista, not XP
Post by: etharooni on August 22, 2008, 11:22:40 AM
Thanks again, for all your help. 


Note that the 'Bluetooth Devices' section only came once I installed that Widcomm thingy and it's patch.  Before that, it was just the 'Bluetooth USB' section.

(http://uploader.polorix.net//files/129/DevicemanagerAll.jpg)

There it is.
Title: Re: Connection in Vista, not XP
Post by: etharooni on August 22, 2008, 11:30:10 AM
Here's the desktop, if you needed that too.

(http://uploader.polorix.net//files/129/DevicemanagerAll2.jpg)
Title: Re: Connection in Vista, not XP
Post by: benpaddlejones on August 22, 2008, 11:36:56 AM
etharooni
Simple problem!
Your laptop has an internal bluetooth!
You simply have a conflict between the two. Remove your USB and its software, then go to control pannel and make sure your internal bluetooth is switched on. You may need to reload the drivers/software as may be corrupt from the conflict.

Let me know how you go.

Ben :-)
Title: Re: Connection in Vista, not XP
Post by: etharooni on August 22, 2008, 12:08:06 PM
etharooni
Simple problem!
Your laptop has an internal bluetooth!
You simply have a conflict between the two. Remove your USB and its software, then go to control pannel and make sure your internal bluetooth is switched on. You may need to reload the drivers/software as may be corrupt from the conflict.

Let me know how you go.

Ben :-)

Ben, you're awesome.  I told you I switched my laptop over to XP, from Vista, and I had a terrible time trying to find all of the drivers.  One of them I never got working was the bluetooth, so I just assumed that the device wasn't at all recognized by my computer.  I found the driver from some Acer FTP site, but the driver for blutooth was corrupted, so I could never install it from there.  I never thought it would interfere with my bluetooth USB device. 

How did you know that just from those screenshots?

Thanks, I just need to get the internal one working...  That might take a while. 
Title: Re: Connection in Vista, not XP
Post by: etharooni on August 22, 2008, 12:28:03 PM
Well, after some Google searching, I found this: http://answers.yahoo.com/question/index?qid=20080216135331AAEf6mY

Apparently, the bluetooth silkscreened icon, LED, and switch on the front of the computer are completely useless, and it has no internal bluetooth.  The fact that the bluetooth driver from the European site (the only part of the Acer site that has XP drivers, http://support.acer-euro.com/drivers/notebook/ex_4420.html ),  is corrupted doesn't help, either.
Title: Re: Connection in Vista, not XP
Post by: etharooni on August 22, 2008, 12:58:46 PM
Another triple post...  Anyway, I've got the drivers, but it seems like it's an installer for Widcomm, and a driver folder with a bunch of .inf's and stuff, which is great, but it doesn't seem like the device is being recognized by my computer, so they're useless.  How did you know that my computer had internal bluetooth, just from the device manager?
Title: Re: Connection in Vista, not XP
Post by: benpaddlejones on August 22, 2008, 09:21:59 PM
etharooni
The "Bluetooth Emunerator" is specific to internal Bluetooth stacks.

Nothing will work until Bluesoleil is completely removed, use control panel add/remove then make sure all files in c:/www.program files/"bluesoleil foldername" are deleted. Run ccleaner registry cleaner.

What you MAYBE looking for is someting along the lines of "Acer Integrated Module with bluetooth wireless blah blah blah".

If you go to Acers site and plug in your laptop model it should you should be able to find all the current drivers for your laptop. I suggest you load all drives (only specific to you laptop model) that related to networking/wireless or bluetooth. Once you have loaded all and rebooted you machine you may need to turn your bluetooth on/off once or twice to get your hardware found. It will then take a while for it to load all the dif drivers etc and you should be away.

Otherwise most laptop companies have online support. If the above doesn't work hope online and they will guide you througha  solution.

Let me know how you go!

Benpaddlejones :)
Not sure what other forum users think but in my view triple post are fine, if other have a similar problem they will know your story and that will help them fix/understand their problem.
Title: Re: Connection in Vista, not XP
Post by: etharooni on September 02, 2008, 12:59:30 AM
etharooni
The "Bluetooth Emunerator" is specific to internal Bluetooth stacks.

Nothing will work until Bluesoleil is completely removed, use control panel add/remove then make sure all files in c:/www.program files/"bluesoleil foldername" are deleted. Run ccleaner registry cleaner.

What you MAYBE looking for is someting along the lines of "Acer Integrated Module with bluetooth wireless blah blah blah".

If you go to Acers site and plug in your laptop model it should you should be able to find all the current drivers for your laptop. I suggest you load all drives (only specific to you laptop model) that related to networking/wireless or bluetooth. Once you have loaded all and rebooted you machine you may need to turn your bluetooth on/off once or twice to get your hardware found. It will then take a while for it to load all the dif drivers etc and you should be away.

Otherwise most laptop companies have online support. If the above doesn't work hope online and they will guide you througha  solution.

Let me know how you go!

Benpaddlejones :)
Not sure what other forum users think but in my view triple post are fine, if other have a similar problem they will know your story and that will help them fix/understand their problem.

Yeah, sorry I couldn't respond earlier.  I've been away from a computer for a long time. 

I can't get the driver to work on this laptop.  I've tried, once again, to get it working.  It's just not recognizing that the device even exists.  Bluetooth doesn't even turn on and off on the laptop until the driver is working.  What's weird is that when Vista was installed, with all of the drivers pre-installed, the external Bluetooth adapter worked fine. 
Title: Re: Connection in Vista, not XP
Post by: benpaddlejones on September 02, 2008, 05:08:37 AM
etherooni
The external would have worked with Vista as Vista has its own Bluetooth stack, that would have been automatically installed.

I suggest you go to Acer website and see if you can find a list of drivers for your computer model?

I just went to http://www.acer.com.au (http://www.acer.com.au) selected acersupport/drivers & downloads picked a random notebook and found all the drivers you will need?

I suggest you format your drive, reload windows XP and then load all available XP drivers for your model. You may find you are missing a number of hardware drivers and don't realise it.

**** MAKE SURE YOU SELECT CORRECT MODEL NUMBER ****

Or contact Acer as there should be a disc with all drivers?

Benpaddlejones :)
Title: Re: Connection in Vista, not XP
Post by: etharooni on September 02, 2008, 08:45:33 PM
etherooni
The external would have worked with Vista as Vista has its own Bluetooth stack, that would have been automatically installed.

I suggest you go to Acer website and see if you can find a list of drivers for your computer model?

I just went to http://www.acer.com.au (http://www.acer.com.au) selected acersupport/drivers & downloads picked a random notebook and found all the drivers you will need?

I suggest you format your drive, reload windows XP and then load all available XP drivers for your model. You may find you are missing a number of hardware drivers and don't realise it.

**** MAKE SURE YOU SELECT CORRECT MODEL NUMBER ****

Or contact Acer as there should be a disc with all drivers?

Benpaddlejones :)

I have the drivers!  The only place to get the Acer XP drivers, though, is from their European site.  I just can't get that one to work.

Also, this might or might not help: http://au.answers.yahoo.com/question/?qid=20080823005137AA4Y0gM  People say that the computer doesn't actually have internal bluetooth.  Meh!  I'm confused!
Title: Re: Connection in Vista, not XP
Post by: benpaddlejones on September 03, 2008, 12:25:17 AM
etharooni
You definately have internal bluetooth as the emunerator can't exist without hardware.

You can't get the site to work, the drivers to work or the drivers to download from the site?

Can you find your model computer at the .au site as all seams there?

(http://uploader.polorix.net//files/129/DevicemanagerAll.jpg)
The top three highlights I want you to connect to the internet (away from work or structured firewalls) right click each and select update driver.

Then try connecting.

Benpaddlejones :)