Author Topic: Can't get my Wiiremote to connect (me too)!  (Read 29714 times)

Offline Dorena

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on: July 19, 2010, 10:29:49 PM
I am on a Dell laptop running Windows 7 (64 bit).  I have the dongle from wiiteachers.  I plug it in and it automatically installs the MS Stack.  But when I try to add a device no devices are recognized. 

So I loaded the BlueSoleil software that came with the dongle (IVT2.7.0.13) and followed the procedure for connecting the device.  BlueSoleil recognizes and connects with the wiiremote, but when I check in device manager there is an error with the driver.  (Its calling it a HID joystick or something.  I tried to change the driver manually to a second option and it didn't help.)

So I unistall BlueSoleil and download smoothboard.  There is no recognition at all.  (MS stack in place again)
My HID list is attached:  HID compliant consumer control device, 3 HID compliant devices, 2 USB Input Devices, Wacom HID digitizer, Wacom HID pen, Wacom Virtual HID driver.



Offline boonjin

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Reply #1 on: July 19, 2010, 11:51:37 PM
Hi,

Does SmoothConnect appear when you launch Smoothboard?

I would suggest you to remove the devices present in the HID list including the Wacom device to narrow down on the issues. You may install the Wacom drivers again later.

I am using two Dell laptops, XPS Studio 16 and Inspiron 15 which both have built-in Bluetooth that uses the Microsoft Bluetooth Stack.

Regards,
Boon Jin

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Offline Dorena

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Reply #2 on: July 20, 2010, 11:08:53 AM
I removed all the HID devices and rebooted.  Then launched Smoothboard.  It starts in the SmoothConnect mode and cannot find the Wiimote.   It eventually errors out:  "Smoothboard 2 has stopped working"

I remove the batteries on the wiimote each time I reboot (gives me something to do) and press 1 & 2 during the entire time the smoothboard is on.  This is a new remote that hasn't been used before.   Perhaps it is defective?  Although Soliel was able to detect it and "connect" to it.

Thanks!



Offline boonjin

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Reply #3 on: July 20, 2010, 07:52:52 PM
Hi,

You may need to press and release the 1&2 buttons repetitively (not just holding it down).

The Wiimote does not appear listed at all in the SmoothConnect window? There may be issues with the hardware (Wiimote or Bluetooth).

I would suggest you to try this on another computer.

Regards,
Boon Jin

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Offline MudRat02

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Reply #4 on: August 16, 2010, 09:47:48 PM
I'm getting a similar problem.  I could connect my BT21 to a pc using windows xp with the widcomm drivers.  I can also get it working with the mini bluetooth usb.

I'm now trying to get it working on windows 7 x64 and I have the problem that when I try and use the default windows drivers the lights never stop flashing and I cant get any program to use the remote (wiinremote, smoothboard .ect).  If  I uninstall it and then use smoothboard to connect it the lights stop flashing and only one light remains illuminated but smoothboard says, wiimote error, "Error reading data from Wiimote...is it connected?"  It shows up in the bluetooth devices and devices and printers as "Nintendo RVL-CNT-01"

I've tried a combination of things, going into devices, removing HID devices, removing bluetooth .ect, can't seem to get it going!
« Last Edit: August 16, 2010, 09:53:22 PM by MudRat02 »



Offline boonjin

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Reply #5 on: August 16, 2010, 10:06:07 PM
I'm getting a similar problem.  I could connect my BT21 to a pc using windows xp with the widcomm drivers.  I can also get it working with the mini bluetooth usb.

I'm now trying to get it working on windows 7 x64 and I have the problem that when I try and use the default windows drivers the lights never stop flashing and I cant get any program to use the remote (wiinremote, smoothboard .ect).  If  I uninstall it and then use smoothboard to connect it the lights stop flashing and only one light remains illuminated but smoothboard says, wiimote error, "Error reading data from Wiimote...is it connected?"  It shows up in the bluetooth devices and devices and printers as "Nintendo RVL-CNT-01"

I've tried a combination of things, going into devices, removing HID devices, removing bluetooth .ect, can't seem to get it going!

Have you tried with another Wiimote or another Bluetooth adaptor?

If the lights never stop flashing, it should mean that the Wiimote has been paired to the computer. However, the HID device driver may not have been installed properly and thus, none of the software could access the Wiimote.

If Smoothboard is able to connect the Wiimote and activated the first LED then the connection should have been successful.

You may want to set Smoothboard to try to connect to multiple Wiimotes. you can do this by going to Smoothboard Settings->General->Wiimotes

If after following the instructions in Chapter 7.4 of the Smoothboard User Guide, http://www.smoothboard.net/files/doc/Smoothboard_User_Guide.pdf#page=57, you can send to us a screenshot of the HID device list.

You may directly email to our account, admin at smoothboard.net email account.

Regards,
Boon Jin

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Offline MudRat02

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Reply #6 on: August 16, 2010, 10:13:10 PM
Update:  If I uninstall with device manager in the control panel, reset and then pair with smoothboard 2 from the outset (multiple wiimotes enabled) it gets 1 wiimote found, 0 connected.  It then tries to connect it and i sometimes get a message saying the device was not installed correctly.  Sometimes it says it did install correctly, and the lights continue to flash and 1 found 1 connected appears, before it goes back to "learning" and smoothboard continues to try and pair indefinitely in the same cycle.

Pairing with Win 7 still always "works" (except lights don't stop flashing), if I try and connect with smoothboard after this then I get the same connecting loop over and over.

I have tried with the BT21 and the Mini Usb Bluetooth adapter sold on the sites here.
« Last Edit: August 16, 2010, 10:28:32 PM by MudRat02 »



Offline boonjin

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Reply #7 on: August 16, 2010, 11:28:27 PM
Update:  If I uninstall with device manager in the control panel, reset and then pair with smoothboard 2 from the outset (multiple wiimotes enabled) it gets 1 wiimote found, 0 connected.  It then tries to connect it and i sometimes get a message saying the device was not installed correctly.  Sometimes it says it did install correctly, and the lights continue to flash and 1 found 1 connected appears, before it goes back to "learning" and smoothboard continues to try and pair indefinitely in the same cycle.

Pairing with Win 7 still always "works" (except lights don't stop flashing), if I try and connect with smoothboard after this then I get the same connecting loop over and over.

I have tried with the BT21 and the Mini Usb Bluetooth adapter sold on the sites here.

If you are using Windows 7, you may need to disable the online Windows Update search when the device is installed. You can take a look at Chapter 7.6 of the Smoothboard User Guide, http://www.smoothboard.net/files/doc/Smoothboard_User_Guide.pdf#page=63

As the Window Update process may be slow, the Wiimote may have been switched off before the drivers has been successfully installed. Therefore, sometimes you may only be able to connect the Wiimote after repetitive tries.

Also, make sure that you keep pressing and releasing the Wiimote buttons repetitively (not holding them continuously)

Regards,
Boon Jin

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Offline MudRat02

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Reply #8 on: August 29, 2010, 06:43:16 AM
I've done some serious testing today following a reformat of my harddrive using the multiple 1/2 button press as opposed to holding them.  This is how it stacks up:

Windows XP Home with Widcomm:
The Asus BT21 connects perfectly, one light illuminates after the pairing and the wiimote can then be used in applications such as freetrack and smoothbaord.
The mini bluetooth usb does not work, the lights continue to flash after it is paired.

Windows Vista Home 32 bit:
Asus BT21 connects perfectly with widcomm.
Have not tested the mini bluetooth usb.

Windows 7 Professional 64 bit:
Both bluetooth dongles have the same problem with both windows 7 and widcomm drivers; the wiimote lights continue to flash after pairing.
With smoothboard and widcomm drivers, I managed to pair the wiimote to the bt21 once.  Battery indication showed in smoothboard, pressing button A brought up the calibration screen, however the wiimote did not work in other applications such as freetrack and wiinremote, same results were had with multiple wiimote mode on smoothboard.  I have not been able to replicate this ever since.  With the widcomm drivers, the mini bluetooth usb cannot pair with the wiimote successfully even with smoothboard.

It seems from this that there is no problem with the wiimote.  I'm baffled as tor why I can't get windows 7 going!
« Last Edit: August 29, 2010, 07:57:03 AM by MudRat02 »



Offline boonjin

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Reply #9 on: August 29, 2010, 06:44:50 PM
Hi,

If the Wiimote has been connected successfully, the Blue LEDs will continue to blink until an application takes over the control of the Wiimote. For Smoothboard, this happens when the main Smoothboard window is loaded.

For your case, it may be due to the failed installation of the device drivers.

You may want to try to use another Bluetooth adaptor as there has been reports that certain Bluetooth adaptors are unreliable and works after changing even with the same model.

Regards,
Boon Jin

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Offline MudRat02

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Reply #10 on: August 30, 2010, 07:11:31 AM
Thanks for the help boonjin.  Yeah when the main window of smoothboard launches I get one wiimote led illuminated regardless of the bluetooth adaptor I'm using.  Freetrack has been a pretty good indicator since it will show an attached wiimote but won't let you start unless it has been paired properly (tried this on the laptop).  No such luck with win 7.

I don't think I'll worry about connecting it now though, I've bought two bluetooth dongles and neither are doing the trick, I'm a bit reluctant to get a third just to give it a go.



Offline boonjin

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Reply #11 on: August 31, 2010, 05:59:00 AM
Hi,

Do you mean that the Wiimote's LED will be lighted up when Smoothboard is launched? But you are unable to use the Wiimote? Is the battery level of the Wiimote shown?

Previously you have mentioned that SmoothConnect will try to connect the Wiimote but fails repetitively. Did you try the instructions that we have given for Windows 7 as this issue is caused by Windows Update.

We may be able to reply faster if you email to us directly at admin @ smoothboard.net Also, please do include a screenshot of the Device manager with the expanded HID device list.

Regards,
Boon Jin

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Offline MudRat02

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Reply #12 on: September 06, 2010, 08:42:13 AM
Ok, after trying every conceivable configuration out and having to change batteries three times, I got the wiimote connected and responding.

Thanks for the help boonjin.



Offline hagoh88

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Reply #13 on: September 06, 2010, 10:21:32 PM
So what actually made it work or what configuration was wrong before

hagoh



Offline MudRat02

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Reply #14 on: September 07, 2010, 07:18:18 AM
A mix of things.  After trying everything boonjin had suggested and playing around for who knows how long, I thought I'd have another crack at it after I'd reformatted my pc (got a new HDD) and replacing batteries.

Although I had tried removing all drivers .ect before, it did work better after the format.  I had to try both of my bluetooth dongles in turn with smoothboard both dual and single wiimote mode, trying both windows and widcomm drivers in turn, and turning off windows online update.  None of this worked, but by then my wiimote battery had diminished to the point where it was unable to successfully pair.  I replaced battery, removed all drivers, reset with the dongle removed, used dual wiimote mode in smoothboard, pressed 1+2 repeatedly, and it worked with both BT21 and mini bluetooth usb with widcomm and windows drivers respectively, and would not work with the other drivers.

Both bluetooth dongles have different ups and downs: the mini bt usb tends to be flaky if I start the computer with it already inserted, BT21 doesn't have the problem but it will not work with windows stack.  I'll probably stick with the mini bt usb for my win7 computer.
« Last Edit: September 07, 2010, 07:20:51 AM by MudRat02 »