Author Topic: Not sure WHAT the problem is...  (Read 6973 times)

Offline CJC977

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on: September 17, 2009, 10:37:20 AM
I'm no tech wizard, so I'm hoping someone can help me out.  Talk down to me; I need step by step if possible

I have XP Professional and was using the XP default stack.  It worked great for awhile and then it said I'd have to reboot or it might not work correctly, and I often had to restart it to get it to work.  So if it connected with the new Smoothboard connect program and then disconnected for whatever reason I'd have to restart the whole system.

I did previously try all the things in the help thread an couldn't seem to fix my issue with the XP stack.

Alright, so then I got a SMART airliner to use in my room.  It came with a Blue Diamond dongle and Widcomm 5.5.  Widcomm 5.5 doesn't work with the Wiimote.  It runs the Airliner flawlessly.

So I use the Blue Diamond dongle with the XP stack.  Removed everything first, ran a registry cleaner.  Both the Wiimote and Airliner worked fine after restart (although I still got the "your machine may need to reboot for your new hardware to work properly" with the Wiimote).  The thing was that after I shut the machine down for the night and came back, the Airliner would not reconnect at ALL. 

I tried Blue Soliel next, after deleting all the devices from Device Manager (and running registry cleaners again).  Again, everything worked upon initial set-up and then after shutting down for the night it wouldn't work the next morning.  Blue Soliel DIDN'T give me the error message on the Wiimote, but kept sporadically disconecting every 20 min or so and would not connect at all with the new Smoothboard connect program.

I have no idea what to do or try next.  I feel like my options are A) run the Wiiwimote IWB with the annoying connect issue or B) just ditch it and use only the SMART airliner. 

PLEASE help!!




Offline davidjmortimer

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Reply #1 on: September 17, 2009, 06:24:05 PM
CJC977,

You've made sure the batteries are fresh in your Wiimote?

I had merry hell until I realised the number of flashing LED's indicated battery status, and I was constantly losing sync. The indications of battery status are, in my experience, not really accurate in Smoothboard.

Cheers
DJM



Offline CJC977

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Reply #2 on: September 17, 2009, 07:46:46 PM
The batteries are fully charged.  It's permanently charging through the USB on my laptop.



Offline boonjin

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Reply #3 on: September 18, 2009, 07:50:52 AM
Hi,

You should try to use batteries instead to test. Maybe through the charger, the power supply is not stable or insufficient.

If you are using the Bluesoleil trial version, it will disconnect your Bluetooth devices when the bandwidth has been used up such as what you have experienced.

Regards,
Boon Jin

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Offline CJC977

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Reply #4 on: September 18, 2009, 08:36:00 AM
I really don't think it's a battery issue.  If I get it to connect using the XP stack I get the error message "You may need to reboot" BUT if I don't reboot it works fine.  I'll use it all day long with no issues.  It's a crap-shoot whether it's going to work on the first go though.  Sometimes I get "your hardware failed to install properly" or something to that effect and then no matter how many times I try it won't connect unless I restart the computer.  Then it works.  It's not QUITE as annoying now with the new Smoothboard update.

The real stumper for me is why won't the Smart Airliner tablet keep working?  It only works upon initial install and then stops working after a bit.  Will some bluetooth devices ONLY work with certain bluetooth drivers?  It works flawlessly with Widcomm 5.5.  None of the other drivers I've tried out have really worked with it.

The kids in my class really seem to prefer the Wii Whiteboard.  But *I* really like being able to walk around the room and stand next to the class troublemaker if need be and teach from the Airliner.  I'd really like to have the best of both worlds. 

I don't suppose there's a way to run two dongles with different drivers and connect the Wiimote with the XP and the Airliner with the Widcomm?  Right now I'm considering hooking up my school desktop on my podium under my laptop and running the Airliner from the desktop and the Wiiboard from the laptop.   :(



Offline boonjin

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Reply #5 on: September 18, 2009, 09:04:34 AM
I really don't think it's a battery issue.  If I get it to connect using the XP stack I get the error message "You may need to reboot" BUT if I don't reboot it works fine.  I'll use it all day long with no issues.  It's a crap-shoot whether it's going to work on the first go though.  Sometimes I get "your hardware failed to install properly" or something to that effect and then no matter how many times I try it won't connect unless I restart the computer.  Then it works.  It's not QUITE as annoying now with the new Smoothboard update.

The real stumper for me is why won't the Smart Airliner tablet keep working?  It only works upon initial install and then stops working after a bit.  Will some bluetooth devices ONLY work with certain bluetooth drivers?  It works flawlessly with Widcomm 5.5.  None of the other drivers I've tried out have really worked with it.

The kids in my class really seem to prefer the Wii Whiteboard.  But *I* really like being able to walk around the room and stand next to the class troublemaker if need be and teach from the Airliner.  I'd really like to have the best of both worlds. 

I don't suppose there's a way to run two dongles with different drivers and connect the Wiimote with the XP and the Airliner with the Widcomm?  Right now I'm considering hooking up my school desktop on my podium under my laptop and running the Airliner from the desktop and the Wiiboard from the laptop.   :(


Hi,

Running two dongles with different stacks may be possible. You may want to try it out. :)

Regards,
Boon Jin

Smoothboard
Wii Whiteboard/Wiimote Whiteboard with annotation features and collaborate with multiple iPads and Android Tablets!

Smoothboard for Mac
Using a Mac? Now you can annotate on PowerPoint or Keynote slideshows!

BoonJin[/url


Offline CJC977

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Reply #6 on: September 18, 2009, 09:41:33 PM
Well I'm now running two dongles with two stacks.   Widcomm is working flawlessly again with the Airliner.  The XP stack is still hit and miss with the Wiimote though.  >:(  The first time the Wiimote "failed to install properly" and wouldn't install properly until I restarted it.  Any clue on what the problem there might be.  I tried all the fixes in the one link to no avail.  It USE to work just fine for about 2 weeks.  It connected everytime using the autoconnect tool and then all of a sudden this error message started coming up.