Author Topic: Device driver software not successfully installed  (Read 16522 times)

Offline wiiteacher

  • *
  • Posts: 2
  • Karma: +0/-0
    • View Profile
on: August 23, 2009, 09:13:58 PM
Attempting to connect my wiimote and having much trouble.
Vista
Microsoft bluetooth

I keep getting the error: Device driver software was not successfully installed. Please consult with your device manufacturer for assistance in getting this device installed.

Basically, Vista is finding my wiimote, but won't install the driver. The wiimote is now listed in my bluetooth devices, but it won't work. Tried wiimoteconnect. Smoothboard. But without the initial driver install, I'm dead in the water.

HELP this desperate teacher!

Thanks,
Anne



Offline benpaddlejones

  • Support Admin
  • *
  • Posts: 1178
  • Karma: +49/-0
    • View Profile
    • Inter.Connect.Ed
Reply #1 on: August 23, 2009, 10:48:55 PM
Anne
Sounds like you need Admin rights to install the driver. Log in as the computer admin connect the Wiimote then log in as yourself and you should be fine :)

benpaddlejones



See my full profile and links on my Google Profile: http://www.google.com/profiles/benpaddlejones


Offline wiiteacher

  • *
  • Posts: 2
  • Karma: +0/-0
    • View Profile
Reply #2 on: August 26, 2009, 10:05:15 PM
Ben:

I am the only user on my computer and when I check my rights, I have admin rights. Is there a way to make sure that I have the appropriate rights? I've changed the appropriate configuration (as per several online suggestions) and rebooted, but does the change remain in place?

I thought that I had connected and the driver installed, but then after a reboot, it gave me the same driver error.

Do I hold the wiimote buttons down the entire time I am doing the setup process, even when the driver is loading? My blue light on the wiimote blinks, but then suddenly goes out - even when I am holding down the 1 and 2 buttons. GAH!

Thanks! I am really anxious to try my whiteboard project and the other teachers at my school are eagerly awaiting my success.

Anne
« Last Edit: August 26, 2009, 10:36:50 PM by wiiteacher »



Offline benpaddlejones

  • Support Admin
  • *
  • Posts: 1178
  • Karma: +49/-0
    • View Profile
    • Inter.Connect.Ed
Reply #3 on: August 26, 2009, 11:08:22 PM
wiiteacher
Sounds like you need some more intensive support!

Follow this guide: http://www.wiimoteproject.com/bluetooth-and-connectivity-help-center/bt-problems-a-self-help-guide-**-please-read-before-posting-problem**/

And post required information (in point 5) in a return post.

benpaddlejones :)


See my full profile and links on my Google Profile: http://www.google.com/profiles/benpaddlejones


Offline jikkajoo

  • *
  • Posts: 2
  • Karma: +1/-0
    • View Profile
Reply #4 on: August 30, 2009, 01:22:22 PM
****1st idea
Not successfully installed device may cause from your conflicted device.

Please check in the device manager and see there is no yellow caution.

If that's happen, uninstall that device.


***2nd idea
If there is no yellow caution in device manager, and you bluetooth device say it is CONNECTED
(prove by open the bluetooth menu and find the "connected" text and see it 4 blink light in the WiiMote),
try to right click in the device manager and refresh it.


Hope you got it soon,

Sometime, 
removing battery trick may help you, i've posted here, http://www.wiimoteproject.com/bluetooth-and-connectivity-help-center/micro-bluetooth-dongle/