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Author Topic: Message: "Not found on HID Device list" using Asus BT-211, Win 7, Wiimote  (Read 9544 times)

Offline Mark S

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on: June 12, 2013, 01:58:33 PM
Hello,

My 13 year old daughter was excited to try the whiteboard project. I even have the pen already set up for her. That might have been hasty.

Unfortunately, we can't get the Wiimote to connect. We get the message:

  "Exception: Wiimote not found in HID device list.""

We are using the Asus BT-211 which I hoped was nearly identical to the BT-21 which is on the approved BT device list. Using the drivers that came with the BT-211, we can connect a tablet to the computer and do things like stream audio.

But the computer can see the Wiimote.  The WII remote shows up in the BT device list on Windows  as:

  Nintendo RVL-CNT-01

We've tried changing this to "Wiimote" in hopes that the Whiteboard is looking for the Wiimote string. No luck.
 
Its a genuine WIImote, though it is cross-branded with Lego.

So far we've tried installing the MicroSoft suite and the Broadcom drivers. We've tried just about every combination of these. We've been through the trouble-shooting sticky list in this forum.

This is running on a Windows 7 netbook no native BT device.

Any help would be appreciated!

Thanks!
Mark


Offline teacherdude

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Reply #1 on: June 12, 2013, 04:18:13 PM
Interesting....

I'm assuming you are using Smoothboard for your connection software.  If you are, then I would highly recommend using the microsoft bluetooth stack instead .  I would start over by uninstalling all of your bluetooth software and also any remaining bluetooth stacks.  Then, just simply plug in the bluetooth adapter and let Windows install the software necessary.

If this doesn't work, I would venture to guess that you may need to try another bluetooth dongle.  There are resellers in the forum that provide battle tested bluetooth dongles for Wii Remotes.  I haven't heard of anyone using this dongle successfully, but its hard to know without testing...

Hope this helps...

 



Offline Mark S

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Reply #2 on: June 12, 2013, 07:08:25 PM
We were using the Whiteboard software, though have also tried the Smoothboard as well.

Mark

Edit: I don't understand why it should work so well connecting to a table, be able to see the WII in the listing and yet ... not be able to connect. It seems to me that the software is looking for a particular string ... in which case there ought to be a way to tell the software to look for some other string.

My daughter is off to uninstall all the blue tooth drivers.

Mark
« Last Edit: June 12, 2013, 07:11:55 PM by Mark S »


Offline Mark S

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Reply #3 on: June 16, 2013, 09:00:12 PM
When we uninstall everything and then plug in the dongle, MS either says that nothing is installed or says nothing at all. It doesn't give us the traditional option to search for and install driver software. It seems that it has software on the drive that it tries to install and then fails ... and that's it.

Any clues?

Thanks,
Mark


Offline boonjin

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Reply #4 on: June 17, 2013, 10:31:28 PM
Hi Mark,

If you are using the Microsoft Bluetooth Stack, you may want to connect directly with Smoothboard's SmoothConnect.

Press the Red Sync button when SmoothConnect is searching for the Wiimote.

If it fails, you may want to ensure that you have the HID Input Service and Bluetooth Support Service running on your computer. This can be found by running Servics.msc from the Start Menu-Run.

Regards,
Boon Jin

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